Privacy Policy

Introduction

Tiybr Payments LLC offers an online payment solution, Point-Of-Sale, Mobile Point-Of-Sale, card issuing and reward program. This privacy policy aims to inform you about the data we collect, store, use and how we protect your confidential and personal information.

What data does Tiybr collects?

We gather data or various type of information that includes your personal information that identifies or may identify you as an individual.

Data you provide to us in our website

Our website may collect your personal information which you choose to send or provide to us. We will have to keep a record of your communication in our website. This information is stored when you select to contact us or setting up new user. Personal information such as name, phone number, Emirates ID number, address and e-mail address are collected directly from our customers which requires services as well as any other contact or additional information you choose to provide or upload in our website.

Data we automatically collect

When you access and use our website, we collect certain information related to your device such as Internet Protocol (IP) address, Internet Service Provider (ISP), referring website, what page your device (computer/mobile) visits and time that your device (computer/mobile) visits our website.

When you use our services

You agree and accept this privacy policy when you sign up, access, use our services, open contents and technology features offered in our website www.tiybr.com. We track and keep records of user activity in line with the types of services you want to access. We log information about our users when using services including IP address. All information collected by cookies and other similar technologies may include saving cookies to user’s computer/device.

How do we use the information?

Information or data are collected to administer our website, internal operations, data analysis, testing and troubleshooting, survey and statistical purposes. Thus, we use this information to improve our website on regular basis and to ensure that all contents are presented in the most effective manner. The use of your personal information may be based on the legitimate interest to ensure network and information security, our direct marketing purposes or you consent to it.

Services

We may use the information we collect from our customers and their users in connection with the services we provide for the following various reasons.

  • To set up a user account or activate a new permit/credentials
  • Deliver, operate and maintain the services with the customer
  • Process, complete transactions and send related information including transaction confirmation and electronic invoices or receipt
  • Facilitate or manage our customer’s use of the services, respond to enquiries, comments and suggestions, provide customer support and services help desk
  • Update on the customer technical alerts, security notification and administrative communications
  • Investigate and explore to prevent fraudulent activities, unauthorised access to the services and other sort of illegal activities
  • Any other purposes about notifying users and customers and all sorts
  • Personal information in this context is based on the agreement and can be deleted

How and why do we share your data to the third parties?

We don’t sell, distribute or rent your personal information to anyone. We may, in some circumstances, share and disclose this information to help us improve our services and bound for confidentiality in accordance to our security policy. We keep high security measures to ensure that personal information is secured and protected.

How to delete your personal data

Personal information can be deleted. You can request to delete your account and exclude it from our data servers. This data credentials will be disconnected, will be extracted permanently and will no longer be accessible. However, note that due to the regulations required by local and state law, including federal regulators, we may store limited information or data to defend in any lawsuit brought by any third party or by you and to protect the interest of Tiybr Payments LLC.

Data Security

We shall take high precautions and security measures to store in our secured data vault and protect your personal information. Our robust technology controls and the implementation of securing your data which includes firewalls, password encrypted controls, logging and monitoring and other security features to avoid breach. Tiybr Employee upholds accountability not to disclose or divulge any personal information or data. We have implemented a system that only management employees can access a very limited information to safeguard your data privacy.

IMPORTANT NOTE: Never share your username and password about your credentials to anyone.